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Guide

From first message to first megabit

The whole journey runs on WhatsApp, and the prices you are quoted come live from our billing system. Here is each step, exactly as it happens.

Start your order on WhatsApp See the kits

1 — Say hello

Message +249 900 083 481. Our assistant answers immediately, asks what the connection is for — home or business, roughly how many people — and recommends from the five plans with the current price. A human joins the conversation whenever it needs one.

2 — The honest quote

One-time and monthly, always separate: the kit ($350 Mini or $600 Standard) plus $50 installation, then the plan from $112/month. Every figure is on the prices page, and nothing is added that is not listed there.

3 — Kit and installation

We confirm delivery arrangements for your location per order — honestly, before you commit. Installation covers mounting, alignment, cabling, WiFi setup and the app on your phone.

4 — Online, with an account that knows you

Your service lives in our billing system: proper invoices, and support that sees your history when you message. The app tutorials cover everyday management.

Quick answers

It depends on kit availability and your location, and we tell you honestly when you order rather than promising a number here.
No. The full quote — one-time and monthly, separated — comes first. There are no charges beyond the listed ones.
Yes — message in Arabic and the assistant answers in Arabic. Arabic pages: see /ar/.